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<blockquote data-quote="SandW357" data-source="post: 1800999" data-attributes="member: 52829"><p>That's what I did. On the third day I sheeted is as Refused - didn't want with DMG in remarks. center manager was okay with it. The incident that prompted me to write this post was a laptop that one of the home school programs provide to families. It was the third one sent out (previous packages appeared to be fine, but were damaged nonetheless). The lady was understandably upset (I get it, not really my problem). My issue isn't with the fact that it was damaged, or even sent back out for that matter, it's that I remember the DIAD training expressly telling us to sheet Refused - damage and we're being told to do otherwise and being yelled at if we dont.</p></blockquote><p></p>
[QUOTE="SandW357, post: 1800999, member: 52829"] That's what I did. On the third day I sheeted is as Refused - didn't want with DMG in remarks. center manager was okay with it. The incident that prompted me to write this post was a laptop that one of the home school programs provide to families. It was the third one sent out (previous packages appeared to be fine, but were damaged nonetheless). The lady was understandably upset (I get it, not really my problem). My issue isn't with the fact that it was damaged, or even sent back out for that matter, it's that I remember the DIAD training expressly telling us to sheet Refused - damage and we're being told to do otherwise and being yelled at if we dont. [/QUOTE]
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