Just wondering if it's the same deal everywhere. Our center has us sheet packages as missed with "DMG" in the remarks as opposed to Refused -damaged. It seems a little shady to me, but that's what they want, so whatever. The problem is 99% of the time you end up with the same box the next day looking even worse after some clerk has opened and retaped it. If the person wasn't going to accept the day before, why would they now? It's embarrassing to say the least.