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<blockquote data-quote="JL 0513" data-source="post: 1801268" data-attributes="member: 50088"><p>My center doesn't accept "missed" under any circumstances which opens up a whole can of worms. We are instructed to sheet refused, "didn't want". Even though you never made contact with the customer. I've already had a customer call in saying "hey, I didn't refuse it!" after they went online and saw it sheetfed as such. </p><p></p><p>We have to break ethical rules so that it limits what UPS is on the hook for with damages. That's all this is.</p></blockquote><p></p>
[QUOTE="JL 0513, post: 1801268, member: 50088"] My center doesn't accept "missed" under any circumstances which opens up a whole can of worms. We are instructed to sheet refused, "didn't want". Even though you never made contact with the customer. I've already had a customer call in saying "hey, I didn't refuse it!" after they went online and saw it sheetfed as such. We have to break ethical rules so that it limits what UPS is on the hook for with damages. That's all this is. [/QUOTE]
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