The company no longer cares about customer service when it comes to residential deliveries. In the old days (early 90's) if we came back after 7pm we had to have a pretty good explanation.
Today, at 6 pm, drivers in my hub have anywhere between 60 and 100 stops left to deliver. A simple math equation would tell you how many hours of work that is in the dark.
100 stops @ 15 sporh avg. 6.6 hours of work
75 stops @ 15 sporh avg. 5.0 hours of work
50 stops @ 15 sporh avg. 3.3 hours of work
25 stops @ 15 spohr avg. 1.6 hours of work
With these kinds of numbers, UPS continues to overwork its driver force and then wonders why injuries are on the rise. With just 50 stops at 6 pm, another 3.3 hours means the driver would complete the dispatch at 9:15pm before being able to return to the building.
Then, as an added bonus, the routes plan out less than 8.5 hours each despite having 12 hours worth of work on them.
The company clearly doesnt care about its employee's health or safety when it operates in this fashion.
Peace
TOS