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Do our customers understand......
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 963815" data-attributes="member: 12570"><p>...or you could end up in my situation and be asked not to return to this stop. The stop was Sam's Club. I backed up to the overhead door, rang the buzzer, started sheeting packages, rang the buzzer again, continued sheeting, went in to see if anyone was around, an employee said that no on was around and let me in through the secured door, I went to the overhead door, opened it, secured and loaded a pallet while the employee went to find someone from receiving. Sam's Club mgt called my center manager and said I was not allowed to walk around in a secured area and requested that I not deliver there anymore. Both my center manager and on-car supported what I did and we now have a different driver delivering this stop. They used to get their stuff at 9:30-9:45---they now get it at 2:45. Our sense of urgency does not always agree with theirs.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 963815, member: 12570"] ...or you could end up in my situation and be asked not to return to this stop. The stop was Sam's Club. I backed up to the overhead door, rang the buzzer, started sheeting packages, rang the buzzer again, continued sheeting, went in to see if anyone was around, an employee said that no on was around and let me in through the secured door, I went to the overhead door, opened it, secured and loaded a pallet while the employee went to find someone from receiving. Sam's Club mgt called my center manager and said I was not allowed to walk around in a secured area and requested that I not deliver there anymore. Both my center manager and on-car supported what I did and we now have a different driver delivering this stop. They used to get their stuff at 9:30-9:45---they now get it at 2:45. Our sense of urgency does not always agree with theirs. [/QUOTE]
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