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Drive By Sheeting
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 360808" data-attributes="member: 12570"><p>I'm confused. Your last sentence reflects your feelings toward these "drive-by sheeters" yet you don't feel that it is either your job to correct their behavior or ask mgt to help you in this regard. Properly "training" a newbie would serve them well for the rest of their career. Talking to your shop steward would most likely have little or no effect in this situation. </p><p> </p><p>I am not advising taking the guy behind the wood shed and "correcting" his behavior. I would simply pull him aside and explain my position on his poor delivery methods and then give him the opportunity to adjust accordingly. If this doesn't work, I would then track 2-3 of his "send agains" and get with each consignee and explain why they didn't get their pkgs and let the chips fall where they may. If, for some reason, that doesn't work, I would ask the OMS to print his delivery records and then sit down with either my on-car or center manager and go from there. As you can see, mgt would be my last course of action as I would hope that it would be corrected before I needed to bring it to their attention.</p><p> </p><p>The problem here is that he is not cheating me. My dispatch sup will adjust the dispatch if I have too much work. He is cheating the customer who paid to have his pkg delivered. Period.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 360808, member: 12570"] I'm confused. Your last sentence reflects your feelings toward these "drive-by sheeters" yet you don't feel that it is either your job to correct their behavior or ask mgt to help you in this regard. Properly "training" a newbie would serve them well for the rest of their career. Talking to your shop steward would most likely have little or no effect in this situation. I am not advising taking the guy behind the wood shed and "correcting" his behavior. I would simply pull him aside and explain my position on his poor delivery methods and then give him the opportunity to adjust accordingly. If this doesn't work, I would then track 2-3 of his "send agains" and get with each consignee and explain why they didn't get their pkgs and let the chips fall where they may. If, for some reason, that doesn't work, I would ask the OMS to print his delivery records and then sit down with either my on-car or center manager and go from there. As you can see, mgt would be my last course of action as I would hope that it would be corrected before I needed to bring it to their attention. The problem here is that he is not cheating me. My dispatch sup will adjust the dispatch if I have too much work. He is cheating the customer who paid to have his pkg delivered. Period. [/QUOTE]
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