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<blockquote data-quote="59 Dano" data-source="post: 2101735" data-attributes="member: 23516"><p>There are plenty of customers who have no idea what their ready times are because the people who do the shipping aren't the people who set up the RDY time. They think it's around whatever time the courier usually shows up. That's all fine and dandy until a swing runs the route and shows up at 1605 for a 1600 RDY, which isn't ready because the regular courier doesn't show up until 1650 and they don't prepare it until around that time. </p><p></p><p>When I was a pickup courier, all of my customers knew what their ready times were because I made the effort to tell them. There were a few that I'd snag just before the CLS times, so I'd remind them before taking time off that the person subbing for me might show up earlier.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 2101735, member: 23516"] There are plenty of customers who have no idea what their ready times are because the people who do the shipping aren't the people who set up the RDY time. They think it's around whatever time the courier usually shows up. That's all fine and dandy until a swing runs the route and shows up at 1605 for a 1600 RDY, which isn't ready because the regular courier doesn't show up until 1650 and they don't prepare it until around that time. When I was a pickup courier, all of my customers knew what their ready times were because I made the effort to tell them. There were a few that I'd snag just before the CLS times, so I'd remind them before taking time off that the person subbing for me might show up earlier. [/QUOTE]
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