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Federal Express - The Way it Was...
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<blockquote data-quote="59 Dano" data-source="post: 1499770" data-attributes="member: 23516"><p>But when you single out the guilty ones, they complain to their coworkers that they're being unfairly targeted for harassment. Then the coworkers get all bent out of shape and encourage the guilty ones to go to HR, which they will do. HR will (more often than not) advise the mgr that his actions could be perceived as arbitrarily targeting an employee. </p><p></p><p>Oh yeah, the guilty ones may play the EOC card. In that case, they are essentially untouchable by that manager (and his senior) forever.</p><p></p><p>But anyway, the manager has been admonished by HR that taking direct action with the guilty parties is not acceptable. </p><p></p><p></p><p></p><p>The manager can print out umpteen reports that document a guilty employee's wasting of time and the employee will still deny it. He will complain to his coworkers that the mgr is printing up "a bunch of BS" (and that's an actual quote I've heard), usually followed by "he can't do my job" and a few other non-sequiturs. </p><p></p><p>Of course, the best way to handle employees who are soaking it up on the clock is to wait until they are off. When a swing runs the route and blows the numbers out of the water, give a copy of the swing's gap report to the guilty party and ask him to explain it.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 1499770, member: 23516"] But when you single out the guilty ones, they complain to their coworkers that they're being unfairly targeted for harassment. Then the coworkers get all bent out of shape and encourage the guilty ones to go to HR, which they will do. HR will (more often than not) advise the mgr that his actions could be perceived as arbitrarily targeting an employee. Oh yeah, the guilty ones may play the EOC card. In that case, they are essentially untouchable by that manager (and his senior) forever. But anyway, the manager has been admonished by HR that taking direct action with the guilty parties is not acceptable. The manager can print out umpteen reports that document a guilty employee's wasting of time and the employee will still deny it. He will complain to his coworkers that the mgr is printing up "a bunch of BS" (and that's an actual quote I've heard), usually followed by "he can't do my job" and a few other non-sequiturs. Of course, the best way to handle employees who are soaking it up on the clock is to wait until they are off. When a swing runs the route and blows the numbers out of the water, give a copy of the swing's gap report to the guilty party and ask him to explain it. [/QUOTE]
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