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FedEx Ground - BBsam are you proud of this?
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<blockquote data-quote="hypo hanna" data-source="post: 1011826" data-attributes="member: 42600"><p>Yup. We handle a lot of packages. It's inevitable something isn't going to go the way the customer percieved it would. (Mostly due to unrealistic expectations.) </p><p>Give them credit for the shipping charges, close the trace and move on. So they get tic'd off and jump to UPS, big deal. A couple of months down the road they will get pissed at them for something real or imagined and jump back to Fedex. </p><p>It's just the way things are. Sure the sales reps and managers will by crying but I see that as a bonus. <img src="/community/styles/default/xenforo/smilies/FeltTip/funny.png" class="smilie" loading="lazy" alt=":funny:" title="Funny :funny:" data-shortname=":funny:" /> As long as you CYA, it shouldn't mean a thing to you. </p><p></p><p></p><p>As for me, I will take Fred's "golden package" schtick seriously, when he takes seriously my "benefits package."</p></blockquote><p></p>
[QUOTE="hypo hanna, post: 1011826, member: 42600"] Yup. We handle a lot of packages. It's inevitable something isn't going to go the way the customer percieved it would. (Mostly due to unrealistic expectations.) Give them credit for the shipping charges, close the trace and move on. So they get tic'd off and jump to UPS, big deal. A couple of months down the road they will get pissed at them for something real or imagined and jump back to Fedex. It's just the way things are. Sure the sales reps and managers will by crying but I see that as a bonus. :funny: As long as you CYA, it shouldn't mean a thing to you. As for me, I will take Fred's "golden package" schtick seriously, when he takes seriously my "benefits package." [/QUOTE]
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