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Flavor of the Month: Following Trace
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<blockquote data-quote="PPH_over_9000" data-source="post: 5676204" data-attributes="member: 79761"><p>Mandate came down two weeks ago, we need to follow 90% trace or better for whatever reason. That includes following itinerary updates.</p><p></p><p>Stretched out Monday route had an on-demand pick-up come through that jumbled my whole list, put one of my post offices as the third-to-last stop.</p><p></p><p>I've been to this PO before but never this late, meaning I've never encountered a situation where I needed to know when they close. Approached the stop today and it was closed. Made a phone call and now I'm looking forward to a meeting in the morning with the center manager and a steward.</p><p></p><p>I feel like I have nothing to worry about. This missed stop resulted from the directive not to stray from trace and to follow itinerary updates so as to keep our trace numbers up. It could've been avoided had I known this stop's hours of operation, or if there were even a note in the DIAD with their end of day. Moving forward, now I know and will be able to avoid this in the future, but as it stands I just don't know what I don't know, to the point where I don't even know that I should make a call until I pull up to the stop and notice that they're closed.</p><p></p><p>Any advice, old timers? As it is I'm kind of pissed off but the more I think about it the less this feels like it's truly my problem.</p></blockquote><p></p>
[QUOTE="PPH_over_9000, post: 5676204, member: 79761"] Mandate came down two weeks ago, we need to follow 90% trace or better for whatever reason. That includes following itinerary updates. Stretched out Monday route had an on-demand pick-up come through that jumbled my whole list, put one of my post offices as the third-to-last stop. I've been to this PO before but never this late, meaning I've never encountered a situation where I needed to know when they close. Approached the stop today and it was closed. Made a phone call and now I'm looking forward to a meeting in the morning with the center manager and a steward. I feel like I have nothing to worry about. This missed stop resulted from the directive not to stray from trace and to follow itinerary updates so as to keep our trace numbers up. It could've been avoided had I known this stop's hours of operation, or if there were even a note in the DIAD with their end of day. Moving forward, now I know and will be able to avoid this in the future, but as it stands I just don't know what I don't know, to the point where I don't even know that I should make a call until I pull up to the stop and notice that they're closed. Any advice, old timers? As it is I'm kind of pissed off but the more I think about it the less this feels like it's truly my problem. [/QUOTE]
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Flavor of the Month: Following Trace
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