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"Follow My Delivery" Map-Based Tracking Service
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<blockquote data-quote="Box Ox" data-source="post: 2131029" data-attributes="member: 48469"><p>This could end up being a mess. Most customers are totally reasonable but there will always be an entitled few who think they're your only stop for the day. They want their package and they want it NOW. Their wife is going after them about it. They have somewhere to be. It would make their kid's day to get it earlier. And now they'll have this. So much time wasted being stopped on route and/or having to explain yourself. </p><p></p><p>I get that the company wants to look cool and technologically advanced. But I don't think it'll make up for the potential cons of angry customers driving around trying to track down drivers with 2-3 minute old location information. Particularly in areas with later commit times (or no commit times for very distant areas) for NDA deliveries where this could go on all day. </p><p></p><p>Two Points Under Customers' Frequently Asked Questions at the end of the release on UPSers are particularly thought provoking to me. Don't the Company's answers sort of indicate there won't be any actual usefulness to the system in the first place?</p></blockquote><p></p>
[QUOTE="Box Ox, post: 2131029, member: 48469"] This could end up being a mess. Most customers are totally reasonable but there will always be an entitled few who think they're your only stop for the day. They want their package and they want it NOW. Their wife is going after them about it. They have somewhere to be. It would make their kid's day to get it earlier. And now they'll have this. So much time wasted being stopped on route and/or having to explain yourself. I get that the company wants to look cool and technologically advanced. But I don't think it'll make up for the potential cons of angry customers driving around trying to track down drivers with 2-3 minute old location information. Particularly in areas with later commit times (or no commit times for very distant areas) for NDA deliveries where this could go on all day. Two Points Under Customers' Frequently Asked Questions at the end of the release on UPSers are particularly thought provoking to me. Don't the Company's answers sort of indicate there won't be any actual usefulness to the system in the first place? [/QUOTE]
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