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FO's In Extended Areas
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<blockquote data-quote="Cactus" data-source="post: 1050166" data-attributes="member: 29011"><p>Curious how this works in other stations but customers outside the intown areas are getting screwed by late deliveries of FO product because the budget or the numbers crunch won't allow any couriers to deliver to far away locations even though WE ARE SUPPOSED TO. Very typical FedEx fashion to put the cart before the horse. FO's are brought back from one of the drivers and dumped on the couriers doing the P1 respective areas. In most cases these cannot be made by commitment times without majorly screwing up the whole route. The managers seem to expect miracles when it comes to this and they have no idea how this is gonna affect service all day. If this company wants to charge customers what they do for FO's then they better be prepared to do this properly and I wish more customers would file claims on these. Seems like the only times the mangers will send an FO driver to Timbucktoo is when were having an audit (imagine that.) So how's this working at other locations?</p></blockquote><p></p>
[QUOTE="Cactus, post: 1050166, member: 29011"] Curious how this works in other stations but customers outside the intown areas are getting screwed by late deliveries of FO product because the budget or the numbers crunch won't allow any couriers to deliver to far away locations even though WE ARE SUPPOSED TO. Very typical FedEx fashion to put the cart before the horse. FO's are brought back from one of the drivers and dumped on the couriers doing the P1 respective areas. In most cases these cannot be made by commitment times without majorly screwing up the whole route. The managers seem to expect miracles when it comes to this and they have no idea how this is gonna affect service all day. If this company wants to charge customers what they do for FO's then they better be prepared to do this properly and I wish more customers would file claims on these. Seems like the only times the mangers will send an FO driver to Timbucktoo is when were having an audit (imagine that.) So how's this working at other locations? [/QUOTE]
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