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Funny Customer Encounters: Sign your name here....
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<blockquote data-quote="Marne Vet" data-source="post: 1257588" data-attributes="member: 51053"><p>Was just commenting on another thread when I thought about some of the most ridiculous customer encounters I've ever had over the years. Probably one of my favorites is the story below. How a simple signature can make a persons brain implode. </p><p></p><p><strong>Me</strong>: "Hello ma'am. (handing her the package) I just need a signature."</p><p></p><p><strong>Girl</strong>: "OK, but who's it for?"</p><p></p><p><strong>Me</strong>: "It's for (can't remember her name so we'll make something up for this thread) Sue Smith."</p><p></p><p><strong>Girl</strong>: "That's my mom" (signs name)</p><p></p><p><strong>Me</strong>: "What's your last name?"</p><p></p><p><strong>Girl</strong>: " Smith. Did you want me to sign my name, or my moms name?" </p><p></p><p><strong>Me</strong>: "Your name"</p><p></p><p><strong>Girl</strong>: "Oh, I'm sorry, I signed my moms name. Can I sign again?"</p><p></p><p><strong>Me</strong>: "Sure, here, you can sign again. Just sign your name" (gives her back the DIAD)</p><p></p><p><strong>Girl</strong>: (signs again)</p><p></p><p><strong>Me</strong>: (looks at signature, and it's IDENTICAL to the one she just signed) "Um, you signed the same name again?"</p><p></p><p><strong>Girl</strong>: "I know. I have the same name as my mom"</p><p></p><p><strong>Me</strong>: (thinking WTF?!) "So you have the same name as your mom, and you wanted to sign again?!"</p><p></p><p><strong>Girl</strong>: "Yes because I signed my moms name first"</p><p></p><p><strong>Me</strong>: "You signed it the same exact way though, 'Sue Smith', and you said you both have the same name. Why sign again? It makes no difference"</p><p></p><p><strong>Girl</strong>: "Uh, yeah, because you told me I had to sign <em>my</em> name!"</p><p></p><p><strong>Me</strong>: "But no matter who you sign as, the name is still the same. The signature will be identical. Don't you realize that? It doesn't matter because you have the same name! Signing it the same way with the same name again is pointless. Your name, your moms name, they're the SAME!"</p><p></p><p><strong>Girl</strong>: (blank stare) "I don't understand. I signed my moms name <em>first</em>, and you said to sign <em>MY</em> name. I did that! I know we have the same name but I signed it for her first!"</p><p></p><p><strong>Me</strong>: (blank stare now probably drooling from a momentary loss of IQ points) "Never mind. Thank you for signing as yourself this time" </p><p></p><p>These are the kind of people that vote. Unbelievable! Hahaha</p></blockquote><p></p>
[QUOTE="Marne Vet, post: 1257588, member: 51053"] Was just commenting on another thread when I thought about some of the most ridiculous customer encounters I've ever had over the years. Probably one of my favorites is the story below. How a simple signature can make a persons brain implode. [B]Me[/B]: "Hello ma'am. (handing her the package) I just need a signature." [B]Girl[/B]: "OK, but who's it for?" [B]Me[/B]: "It's for (can't remember her name so we'll make something up for this thread) Sue Smith." [B]Girl[/B]: "That's my mom" (signs name) [B]Me[/B]: "What's your last name?" [B]Girl[/B]: " Smith. Did you want me to sign my name, or my moms name?" [B]Me[/B]: "Your name" [B]Girl[/B]: "Oh, I'm sorry, I signed my moms name. Can I sign again?" [B]Me[/B]: "Sure, here, you can sign again. Just sign your name" (gives her back the DIAD) [B]Girl[/B]: (signs again) [B]Me[/B]: (looks at signature, and it's IDENTICAL to the one she just signed) "Um, you signed the same name again?" [B]Girl[/B]: "I know. I have the same name as my mom" [B]Me[/B]: (thinking WTF?!) "So you have the same name as your mom, and you wanted to sign again?!" [B]Girl[/B]: "Yes because I signed my moms name first" [B]Me[/B]: "You signed it the same exact way though, 'Sue Smith', and you said you both have the same name. Why sign again? It makes no difference" [B]Girl[/B]: "Uh, yeah, because you told me I had to sign [I]my[/I] name!" [B]Me[/B]: "But no matter who you sign as, the name is still the same. The signature will be identical. Don't you realize that? It doesn't matter because you have the same name! Signing it the same way with the same name again is pointless. Your name, your moms name, they're the SAME!" [B]Girl[/B]: (blank stare) "I don't understand. I signed my moms name [I]first[/I], and you said to sign [I]MY[/I] name. I did that! I know we have the same name but I signed it for her first!" [B]Me[/B]: (blank stare now probably drooling from a momentary loss of IQ points) "Never mind. Thank you for signing as yourself this time" These are the kind of people that vote. Unbelievable! Hahaha [/QUOTE]
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