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<blockquote data-quote="barnyard" data-source="post: 841341" data-attributes="member: 13921"><p>Lately, I have had packages that are in my EDD, I scan them and it scans as a duplicate package and does not get removed from the list.</p><p></p><p>Example, I have 21 boxes for a stop, I scan them all, the last one scans and says, "Duplicate, this is package #18" or something like that. Package # 18 is from the same shipper, but it does not look like the packages have been banded and the bands broke. I have 21 boxes on my cart, but 20 scans in my board. If I hit "find bc" I can type in the last 4 and a tracking # will come up, hit enter and it will be my 21st package.</p><p></p><p>The above scenario has happened at least 6 times in the last couple of months, but I did not figure out the 'find bc" solution until the last time it happened. Every other time it happened, I was called into the office for a package that showed out for delivery, but no scan.</p><p></p><p>Our PAS/EDD rollout was 2 years ago. It was not horrible, but it has been getting to the point where it is costing more than it is saving. Like every other month or so, a new 'feature' is rolled out that effs things up just a little bit more than the previous eff up.</p></blockquote><p></p>
[QUOTE="barnyard, post: 841341, member: 13921"] Lately, I have had packages that are in my EDD, I scan them and it scans as a duplicate package and does not get removed from the list. Example, I have 21 boxes for a stop, I scan them all, the last one scans and says, "Duplicate, this is package #18" or something like that. Package # 18 is from the same shipper, but it does not look like the packages have been banded and the bands broke. I have 21 boxes on my cart, but 20 scans in my board. If I hit "find bc" I can type in the last 4 and a tracking # will come up, hit enter and it will be my 21st package. The above scenario has happened at least 6 times in the last couple of months, but I did not figure out the 'find bc" solution until the last time it happened. Every other time it happened, I was called into the office for a package that showed out for delivery, but no scan. Our PAS/EDD rollout was 2 years ago. It was not horrible, but it has been getting to the point where it is costing more than it is saving. Like every other month or so, a new 'feature' is rolled out that effs things up just a little bit more than the previous eff up. [/QUOTE]
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