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<blockquote data-quote="ups_vette" data-source="post: 319402" data-attributes="member: 2125"><p>brownie....It's human nature that people don't like their honesty being questioned. It's also human nature that people feel they do the best they can at any task, not the best that CAN be done, but the best THEY can do.</p><p></p><p>That being said, allow me to relate what happened many years ago with UPS Drivers in New York City. Like most drivers today throughout the country, drivers feel the measurement on them is not accurate or fair. Your "brothers" in NYC complained and complained to the Union and UPS about the measurement, the same complaints you have today. After many meetings between the Union and UPS about work measurement, UPS agreeded to stop using work measurement in NYC.</p><p></p><p>The only items tracked by UPS were the packages, stops, miles, CODs, pickup stops and packages, and hours worked by driver. As the days became weeks and the weeks became months, UPS noticed a disturbing trend developing. Gradualy the hours worked increased for all drivers, while the amount of work performed for all drivers remained the same, or decreased. As I said, this did not happen all at once. After several months the same amount of work a driver had been previously been doing was now taking an average of one hour longer. </p><p></p><p>Needless to say, work measurement on every driver was reinstated and driver performance levels returned to where they had been before work measurement was eliminated.</p><p></p><p>This confirms another area of human nature....WORK EXPANDS TO THE TIME ALLOWED.</p></blockquote><p></p>
[QUOTE="ups_vette, post: 319402, member: 2125"] brownie....It's human nature that people don't like their honesty being questioned. It's also human nature that people feel they do the best they can at any task, not the best that CAN be done, but the best THEY can do. That being said, allow me to relate what happened many years ago with UPS Drivers in New York City. Like most drivers today throughout the country, drivers feel the measurement on them is not accurate or fair. Your "brothers" in NYC complained and complained to the Union and UPS about the measurement, the same complaints you have today. After many meetings between the Union and UPS about work measurement, UPS agreeded to stop using work measurement in NYC. The only items tracked by UPS were the packages, stops, miles, CODs, pickup stops and packages, and hours worked by driver. As the days became weeks and the weeks became months, UPS noticed a disturbing trend developing. Gradualy the hours worked increased for all drivers, while the amount of work performed for all drivers remained the same, or decreased. As I said, this did not happen all at once. After several months the same amount of work a driver had been previously been doing was now taking an average of one hour longer. Needless to say, work measurement on every driver was reinstated and driver performance levels returned to where they had been before work measurement was eliminated. This confirms another area of human nature....WORK EXPANDS TO THE TIME ALLOWED. [/QUOTE]
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