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<blockquote data-quote="Cementups" data-source="post: 223539" data-attributes="member: 8590"><p>I have heard my management team read supposed letters about drivers ging out of their way for customers. I find it humorous because I have had customers ask if my bosses had said something to me after they took the time to write and/or call in and compliment my procedures and customer service. Never have I heard a word from management about any of these. I don't need to hear it from them, but you just think it would be nice to hear something positive out of management once in a while. After 14 years with UPS, I would love to get a little pat on the back.</p></blockquote><p></p>
[QUOTE="Cementups, post: 223539, member: 8590"] I have heard my management team read supposed letters about drivers ging out of their way for customers. I find it humorous because I have had customers ask if my bosses had said something to me after they took the time to write and/or call in and compliment my procedures and customer service. Never have I heard a word from management about any of these. I don't need to hear it from them, but you just think it would be nice to hear something positive out of management once in a while. After 14 years with UPS, I would love to get a little pat on the back. [/QUOTE]
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