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Ground customers dropping like flies
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<blockquote data-quote="MrFedEx" data-source="post: 749187" data-attributes="member: 12508"><p>The classic scenario at FedEx is that you are on your own with the 150# box. It's another Catch-22 because if you hurt yourself trying to deliver it "you should have asked for help" and if you refuse on the grounds that it is too heavy, you're "refusing to do your job" or "not servicing the customer".</p><p> </p><p>Sorry, but the little handtruck they give you isn't up to the task and even if you can get your hands on one of the proper types, 150# is often unreasonable unless you're at a loading dock or some other location where it isn't a huge hassle to get rid of it.</p><p> </p><p>FedEx policy says anything with skids or a palletized base should go Heavyweight anyway, but that seldom gets followed. And we all know that customers never lie about pkg weights, right? Once, I had a "150#" crate and went over to a container scale to see what it really weighed. 267 lbs!!!</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 749187, member: 12508"] The classic scenario at FedEx is that you are on your own with the 150# box. It's another Catch-22 because if you hurt yourself trying to deliver it "you should have asked for help" and if you refuse on the grounds that it is too heavy, you're "refusing to do your job" or "not servicing the customer". Sorry, but the little handtruck they give you isn't up to the task and even if you can get your hands on one of the proper types, 150# is often unreasonable unless you're at a loading dock or some other location where it isn't a huge hassle to get rid of it. FedEx policy says anything with skids or a palletized base should go Heavyweight anyway, but that seldom gets followed. And we all know that customers never lie about pkg weights, right? Once, I had a "150#" crate and went over to a container scale to see what it really weighed. 267 lbs!!! [/QUOTE]
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