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<blockquote data-quote="Cactus" data-source="post: 886957" data-attributes="member: 29011"><p>Fred's got this mentality that most customers won't notice crappy service.</p><p></p><p>What a lot of good business leaders have in brains, Fred has in sawdust.</p><p></p><p>I'd love to another overnight package come into the competition that models itself after the old Federal Express of the 1980's and sticks with it. Then Fred can see how impressed his stockholders will be when he loses 90% of his business.</p></blockquote><p></p>
[QUOTE="Cactus, post: 886957, member: 29011"] Fred's got this mentality that most customers won't notice crappy service. What a lot of good business leaders have in brains, Fred has in sawdust. I'd love to another overnight package come into the competition that models itself after the old Federal Express of the 1980's and sticks with it. Then Fred can see how impressed his stockholders will be when he loses 90% of his business. [/QUOTE]
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