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Brown Cafe UPS Forum
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Heard about customer complaints?
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<blockquote data-quote="tourists24" data-source="post: 568543" data-attributes="member: 11490"><p>we dont have to encourage customers to complain... they want answers because our service sucks anymore. We are not sales people; we have to give an answer that is truthful based on real world scenarios. If higher up doesnt listen to complaining drivers who TRULY care about service first, then maybe they will listen to customers. You dont want division in the ranks then do something to fix it</p></blockquote><p></p>
[QUOTE="tourists24, post: 568543, member: 11490"] we dont have to encourage customers to complain... they want answers because our service sucks anymore. We are not sales people; we have to give an answer that is truthful based on real world scenarios. If higher up doesnt listen to complaining drivers who TRULY care about service first, then maybe they will listen to customers. You dont want division in the ranks then do something to fix it [/QUOTE]
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Heard about customer complaints?
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