Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Heavy packages
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="dannyboy" data-source="post: 585342" data-attributes="member: 484"><p>Heffe</p><p> </p><p>That is nice. But the customer has paid for inside the door delivery. Dumping it out of the truck into the street or the drive is not what they paid us for. Its also not very professional.</p><p> </p><p>Get help. That is your job. Its not your problem that it takes a while for you to get that help.</p><p> </p><p>Dill, That waiting you did.......thats the companies problem, not yours. I know that there are many times that the driver can figure out a way to get it done without help, but if help is needed, the company has the obligation to send it. Both because of the promise to the customer, and the contract.</p><p> </p><p>I do find the post about packages heavier than 150 pounds interesting.</p><p> </p><p>I had a couple that came in from overseas. Weighed 149 kg. Came in air. I liked to have never got them out of the truck and on the dock. Would have taken 5 guys to be legal, but the packages were not large enough for even two to get a good hold on them.</p><p> </p><p>I guess weight limits do not apply to international shipments?</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 585342, member: 484"] Heffe That is nice. But the customer has paid for inside the door delivery. Dumping it out of the truck into the street or the drive is not what they paid us for. Its also not very professional. Get help. That is your job. Its not your problem that it takes a while for you to get that help. Dill, That waiting you did.......thats the companies problem, not yours. I know that there are many times that the driver can figure out a way to get it done without help, but if help is needed, the company has the obligation to send it. Both because of the promise to the customer, and the contract. I do find the post about packages heavier than 150 pounds interesting. I had a couple that came in from overseas. Weighed 149 kg. Came in air. I liked to have never got them out of the truck and on the dock. Would have taken 5 guys to be legal, but the packages were not large enough for even two to get a good hold on them. I guess weight limits do not apply to international shipments? d [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Heavy packages
Top