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<blockquote data-quote="RockinRobin" data-source="post: 1238637" data-attributes="member: 50986"><p>What else amazed me when I was Driver Helper, was the grief I sometimes caught from customers during delivery. Not everywhere or every day, but I sure did catch some grief.</p><p></p><p>Some would stop me as I was hauling the cart and complain about this or that, or to tell me not to do something concerning package drops any more. Things like "If you leave a package at my front door again, I'm gonna' call and complain. I want my packages at my back door." I was polite and said I was only a seasonal helper, but give me your address and I'll let the Driver know. Some did not want to let me go. They wanted to vent for a while. I had to kindly tell them I really needed to get the packages delivered, but I'd let the driver know about their concern. One actually walked with me for a while continuing to complain. Odd.</p><p></p><p>Some had weird requests. "I want my packages on the left of the side porch, behind the chair, under the mat, but with an end sticking out so I can see it. Then go to the back door and ring the bell twice and also knock, so I know you left it there." Umm... OK. <img src="/community/styles/default/xenforo/smilies/wink.png" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /></p><p></p><p>One lady took my head off saying if any more packages were left under the eve so rain gets on them she would call and have me fired. I just said, "Yes Maam". Didn't bother to tell her I was gone in a few weeks anyway. I was always professional, out of respect for my Driver and his delivery area.</p><p></p><p>Another came out when I was delivering and was very upset because I did not ask her for a signature. Evidently it was something from her bank or similar. I tried to explain that it was Driver Release and No Signature was Required, but she didn't want to hear it. She said she was calling to complain and wanted my name because I should know better than to leave important items without a signature. Good grief. </p><p></p><p>If this is what you Drivers have to put up with on a daily basis, no wonder you are yelling at your helpers. Stress relief. <img src="/community/styles/default/xenforo/smilies/smile.png" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="RockinRobin, post: 1238637, member: 50986"] What else amazed me when I was Driver Helper, was the grief I sometimes caught from customers during delivery. Not everywhere or every day, but I sure did catch some grief. Some would stop me as I was hauling the cart and complain about this or that, or to tell me not to do something concerning package drops any more. Things like "If you leave a package at my front door again, I'm gonna' call and complain. I want my packages at my back door." I was polite and said I was only a seasonal helper, but give me your address and I'll let the Driver know. Some did not want to let me go. They wanted to vent for a while. I had to kindly tell them I really needed to get the packages delivered, but I'd let the driver know about their concern. One actually walked with me for a while continuing to complain. Odd. Some had weird requests. "I want my packages on the left of the side porch, behind the chair, under the mat, but with an end sticking out so I can see it. Then go to the back door and ring the bell twice and also knock, so I know you left it there." Umm... OK. ;) One lady took my head off saying if any more packages were left under the eve so rain gets on them she would call and have me fired. I just said, "Yes Maam". Didn't bother to tell her I was gone in a few weeks anyway. I was always professional, out of respect for my Driver and his delivery area. Another came out when I was delivering and was very upset because I did not ask her for a signature. Evidently it was something from her bank or similar. I tried to explain that it was Driver Release and No Signature was Required, but she didn't want to hear it. She said she was calling to complain and wanted my name because I should know better than to leave important items without a signature. Good grief. If this is what you Drivers have to put up with on a daily basis, no wonder you are yelling at your helpers. Stress relief. :) [/QUOTE]
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