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high value damage claim denied. Seeking advise
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<blockquote data-quote="hpc" data-source="post: 648026" data-attributes="member: 26842"><p>Dusty </p><p> You are probably correct but I am assuming (and only assuming)that the products you see in crates are likely industrial or automotive. I will look into possibility of doing so for the future but I am actually looking for advise on how to reach a real person at UPS.</p><p> Again I am not sure if it was fork lift This was air international express package so not freight. Whatever it was hit it hard and fast (about the size of a fork lift tine) </p><p> with a normal problem with UPS a phone call to our rep would have it straightened out. But we found out that during the last month our sales rep quit. So we have no good point of contact within the company.</p></blockquote><p></p>
[QUOTE="hpc, post: 648026, member: 26842"] Dusty You are probably correct but I am assuming (and only assuming)that the products you see in crates are likely industrial or automotive. I will look into possibility of doing so for the future but I am actually looking for advise on how to reach a real person at UPS. Again I am not sure if it was fork lift This was air international express package so not freight. Whatever it was hit it hard and fast (about the size of a fork lift tine) with a normal problem with UPS a phone call to our rep would have it straightened out. But we found out that during the last month our sales rep quit. So we have no good point of contact within the company. [/QUOTE]
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high value damage claim denied. Seeking advise
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