High value redirect at apartment complex

[scisector9]

I had a high value pkg at a stop in one of those monstrous apartment complexes today. It was NDA and the office will hold packages for residents. Long story short I did not take pkg to the office for a signature because it was high value and I didn't want it sitting in the office for god knows how long. What is our official policy and how do you handle these situations?

 

[ManInBrown]

When in doubt NI1

I would not have left it at the office either

 

[bumped]

NI1

I check the adult signature required box as to not give the option to sign DR notice or reroute.

 

[UPSjedi41]

I won't even leave Apple products at the office for apartments so definitely not a High value.

 

[Mugarolla]

I had a high value pkg at a stop in one of those monstrous apartment complexes today. It was NDA and the office will hold packages for residents. Long story short I did not take pkg to the office for a signature because it was high value and I didn't want it sitting in the office for god knows how long. What is our official policy and how do you handle these situations?

I never indirect a high value. If they're not home, NI1 with sig required box checked.

 

[CHALLY9TX]

Shoulda left it at the office.

 

[Mr Shifter]

That chit would of come up missing. And you as would of been grass

 

[TooTechie]

I won't indirect controlled high values, alcohol and firearms/ammo. I'll deliver cell phones to an office all day apple or not because we're getting a signature. I usually won't indirect a cell phone to a neighbor because most of the resi on my current route is pretty ghetto. When I was a cover guy out in the sticks I would leave a cell phone anywhere that it would be out of the weather.

 

[joeboodog]

Typical UPS lose/lose situation. Don't leave and the customer screams, "Why didn't the driver leave it at the office?!" Leave it and the customer screams, "Why did the driver leave it at the office?!" We can't win.

 

[ZQXC]

Only the original address gets a high value from me.
Not home; not my problem.

 

[Future]

I wouldnt have left it at the office either.......if you happened to pass the apt complex later in the day and it isnt a hassle I MIGHT have tried another attempt....besides that NI1....make sure your is home 2morrow!

 

[UpstateNYUPSer(Ret)]

I would have also left it at the office.

 

[Future]

All "HV" meds... the board does not allow you to use the "Left AT" button option.

 

[ZQXC]

I would have also left it at the office.

.... and in doing so, you would have opened yourself up to a much greater chance of a problem

 

[UpstateNYUPSer(Ret)]

.... and in doing so, you would have opened yourself up to a much greater chance of a problem

The office staff assumes liability for the package once they sign the DIAD.

 

[ZQXC]

The office staff assumes liability for the package once they sign the DIAD.

read my reply again, remember that we both work for ups

 

[Wally]

Don't leave it. CYA. Tomorrow is another day.

 

[IVE GOTTA PACKAGE 4U]

I would never indirect a high value package. Not worth the headache.

 

[Big Arrow Down...D]

Doorman takes everything no matter what...all responsibility goes to them

 

[upschuck]

The HV sheet says "Do not indirect", that is all I need to know. Customer can whine all day, I'm working with UPS Policy.