High value redirect at apartment complex

Discussion in 'UPS Discussions' started by scisector9, Oct 21, 2014.

  1. scisector9

    scisector9 Active Member

    I had a high value pkg at a stop in one of those monstrous apartment complexes today. It was NDA and the office will hold packages for residents. Long story short I did not take pkg to the office for a signature because it was high value and I didn't want it sitting in the office for god knows how long. What is our official policy and how do you handle these situations?
  2. ManInBrown

    ManInBrown Well-Known Member

    When in doubt NI1

    I would not have left it at the office either
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  3. bumped

    bumped Well-Known Member


    I check the adult signature required box as to not give the option to sign DR notice or reroute.
  4. UPSjedi41

    UPSjedi41 Member

    I won't even leave Apple products at the office for apartments so definitely not a High value.
  5. Mugarolla

    Mugarolla Light 'em up!

    I never indirect a high value. If they're not home, NI1 with sig required box checked.

    CHALLY9TX Active Member

    Shoulda left it at the office.
  7. Mr Shifter

    Mr Shifter Active Member

    That chit would of come up missing. And you as would of been grass
  8. TooTechie

    TooTechie Geek in Brown

    I won't indirect controlled high values, alcohol and firearms/ammo. I'll deliver cell phones to an office all day apple or not because we're getting a signature. I usually won't indirect a cell phone to a neighbor because most of the resi on my current route is pretty ghetto. When I was a cover guy out in the sticks I would leave a cell phone anywhere that it would be out of the weather.
  9. joeboodog

    joeboodog good people drink good beer

    Typical UPS lose/lose situation. Don't leave and the customer screams, "Why didn't the driver leave it at the office?!" Leave it and the customer screams, "Why did the driver leave it at the office?!" We can't win.
  10. ZQXC

    ZQXC Guest

    Only the original address gets a high value from me.
    Not home; not my problem.
  11. Future

    Future Well-Known Member

    I wouldnt have left it at the office either.......if you happened to pass the apt complex later in the day and it isnt a hassle I MIGHT have tried another attempt....besides that NI1....make sure your :censored2: is home 2morrow!
  12. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I would have also left it at the office.
  13. Future

    Future Well-Known Member

    All "HV" meds... the board does not allow you to use the "Left AT" button option.
  14. ZQXC

    ZQXC Guest

    .... and in doing so, you would have opened yourself up to a much greater chance of a problem
  15. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    The office staff assumes liability for the package once they sign the DIAD.
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  16. ZQXC

    ZQXC Guest

    read my reply again, remember that we both work for ups
  17. Wally

    Wally Hailing from Parts Unknown.

    Don't leave it. CYA. Tomorrow is another day.
  18. I would never indirect a high value package. Not worth the headache.
  19. Big Arrow Down...D

    Big Arrow Down...D Leave the gun,take the cannoli

    Doorman takes everything no matter what...all responsibility goes to them
  20. upschuck

    upschuck Well-Known Member

    The HV sheet says "Do not indirect", that is all I need to know. Customer can whine all day, I'm working with UPS Policy.
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