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I made Walmart mad
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<blockquote data-quote="BrownSuit" data-source="post: 1008780" data-attributes="member: 14437"><p>Did they have posted hours for receiving and was this within those hours?</p><p></p><p>If so and assuming you sent an ODS message back to the Center and advised of the situation and you were then instructed to sheet as closed, you would be covered. </p><p></p><p>If nobody knew that you sheeted it as closed and it came back after the fact with the cover driver I think you will have a problem on your hands when you return to work as they were not "Closed". Refused would be one thing, I think if you let her know that each package would have to be sent back to the sender (not a redelivery) if she would not sign for them, you would have gotten a different response. Not the desired conversation either with a customer, but they were being unreasonable and are not paying for us to sit around or redeliver.</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 1008780, member: 14437"] Did they have posted hours for receiving and was this within those hours? If so and assuming you sent an ODS message back to the Center and advised of the situation and you were then instructed to sheet as closed, you would be covered. If nobody knew that you sheeted it as closed and it came back after the fact with the cover driver I think you will have a problem on your hands when you return to work as they were not "Closed". Refused would be one thing, I think if you let her know that each package would have to be sent back to the sender (not a redelivery) if she would not sign for them, you would have gotten a different response. Not the desired conversation either with a customer, but they were being unreasonable and are not paying for us to sit around or redeliver. [/QUOTE]
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I made Walmart mad
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