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I made Walmart mad
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<blockquote data-quote="BrownArmy" data-source="post: 1010419" data-attributes="member: 18225"><p>Here's what my ex-ex center manager said when I asked him how to sheet the 2nd and 3rd boxes of a multiple box COD shipment when the receiver didn't have a check:</p><p></p><p>"Assign $0.01 in the COD field for the additional packages in the DIAD".</p><p></p><p><strong>Brilliant</strong>.</p><p></p><p>I deliver to a shop that puts real big rims on real big cars.</p><p></p><p>Four packages, only one package has a COD (over $1000), but the COD is clearly for all four boxes (1 of 4, 2 of 4, etc...).</p><p></p><p>I'm a cover driver, but the other cover drivers (and the route driver) leave the three packages and only have the one send-again when this business doesn't have the check...which happens <strong>every</strong> first delivery.</p><p></p><p>I don't play that...</p><p></p><p>Look, I'm not the one who ordered the COD required package(s). Dear Lord, it's 2012, you know you have packages coming that require a COD, this isn't a guessing game. Change your business model or be ready with the check, or better yet, <strong>I'll be back tomorrow</strong>.</p><p></p><p>Some of you are going to go all freaking nuts saying bla-bla-bla, bla-blah, bla ba-ba-ba, but here's the thing:</p><p></p><p>They don't have the check. There's no immediate way to assign a non-delivery status to the additional packages...give them a $0.01 COD amount, call them NO$1, bring them back the next day. (Like plants, certain customers need training).</p><p></p><p>OR...you leave the three boxes, the company goes out of business that same day, and you're on the hook for $750.</p><p></p><p>(UPS will absolutely not have your back on this one, sorry.)</p><p></p><p></p><p>What the heck are you going to do with only three rims anyway?</p></blockquote><p></p>
[QUOTE="BrownArmy, post: 1010419, member: 18225"] Here's what my ex-ex center manager said when I asked him how to sheet the 2nd and 3rd boxes of a multiple box COD shipment when the receiver didn't have a check: "Assign $0.01 in the COD field for the additional packages in the DIAD". [B]Brilliant[/B]. I deliver to a shop that puts real big rims on real big cars. Four packages, only one package has a COD (over $1000), but the COD is clearly for all four boxes (1 of 4, 2 of 4, etc...). I'm a cover driver, but the other cover drivers (and the route driver) leave the three packages and only have the one send-again when this business doesn't have the check...which happens [B]every[/B] first delivery. I don't play that... Look, I'm not the one who ordered the COD required package(s). Dear Lord, it's 2012, you know you have packages coming that require a COD, this isn't a guessing game. Change your business model or be ready with the check, or better yet, [B]I'll be back tomorrow[/B]. Some of you are going to go all freaking nuts saying bla-bla-bla, bla-blah, bla ba-ba-ba, but here's the thing: They don't have the check. There's no immediate way to assign a non-delivery status to the additional packages...give them a $0.01 COD amount, call them NO$1, bring them back the next day. (Like plants, certain customers need training). OR...you leave the three boxes, the company goes out of business that same day, and you're on the hook for $750. (UPS will absolutely not have your back on this one, sorry.) What the heck are you going to do with only three rims anyway? [/QUOTE]
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