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I need some help
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<blockquote data-quote="PACNW" data-source="post: 826608" data-attributes="member: 28323"><p>I wouldnt say that by paying the claim UPS is admitting fault.</p><p> </p><p>UPS will often pay a claim to try to salvage a relationship with a shipper or to avoid petty lawsuits. </p><p> </p><p>We had a customer a few years ago that swore we broke his automatic gate. He has a delivery box out front and we have never gone through his gate. The driver had been there hundreds of times, as this house had a delivery everyday. Still, the customer insisted it had to have been us. He threatened to sue us and UPS paid $5000 to replace his gate. BTW, they had to charge it as an accident, so they charged it to the On Road sup who was on vacation that week.</p></blockquote><p></p>
[QUOTE="PACNW, post: 826608, member: 28323"] I wouldnt say that by paying the claim UPS is admitting fault. UPS will often pay a claim to try to salvage a relationship with a shipper or to avoid petty lawsuits. We had a customer a few years ago that swore we broke his automatic gate. He has a delivery box out front and we have never gone through his gate. The driver had been there hundreds of times, as this house had a delivery everyday. Still, the customer insisted it had to have been us. He threatened to sue us and UPS paid $5000 to replace his gate. BTW, they had to charge it as an accident, so they charged it to the On Road sup who was on vacation that week. [/QUOTE]
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