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Instructed to call customer? What?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 2114233" data-attributes="member: 12570"><p>Last one of our cover drivers was sent out with a ridiculous dispatch on a garbage route. I had a light day and after taking my lunch and break I let them know that I could help if needed. They sent me this driver's cell phone number and asked me to give him a call. We set up a meet and I took 10-15 stops off of him-----I wanted to take more but he said that he would be OK. After I ran those off I called him back and took another 15 from him. I punched out at about 1915 and he was just pulling in as I was walking to my car.</p><p></p><p>My point? Had we let the OMS set all of this up there would have been a lot of wasted time and effort and I would not have been able to take as many stops that I did.</p><p></p><p>As Sober said, there are times when using your personal cell phone for work can be advantageous.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 2114233, member: 12570"] Last one of our cover drivers was sent out with a ridiculous dispatch on a garbage route. I had a light day and after taking my lunch and break I let them know that I could help if needed. They sent me this driver's cell phone number and asked me to give him a call. We set up a meet and I took 10-15 stops off of him-----I wanted to take more but he said that he would be OK. After I ran those off I called him back and took another 15 from him. I punched out at about 1915 and he was just pulling in as I was walking to my car. My point? Had we let the OMS set all of this up there would have been a lot of wasted time and effort and I would not have been able to take as many stops that I did. As Sober said, there are times when using your personal cell phone for work can be advantageous. [/QUOTE]
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Instructed to call customer? What?
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