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Instructed to call customer? What?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 2115329" data-attributes="member: 12570"><p>To be fair, our PDS was on vacation and the on-car who was doing the dispatching is not nearly as experienced.</p><p></p><p>I had seen the cover driver earlier in the day and when I asked him how his day was going he said that he had no idea where he was going so I had a feeling then that I would end up having to help him out.</p><p></p><p>Yes, I could have taken a longer lunch, wrapped up my pickups, punched out and gone home.</p><p></p><p>He was heavy with limited area knowledge. I was light and knew the areas that he had left to deliver. The hour that I spent helping him saved him at least two.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 2115329, member: 12570"] To be fair, our PDS was on vacation and the on-car who was doing the dispatching is not nearly as experienced. I had seen the cover driver earlier in the day and when I asked him how his day was going he said that he had no idea where he was going so I had a feeling then that I would end up having to help him out. Yes, I could have taken a longer lunch, wrapped up my pickups, punched out and gone home. He was heavy with limited area knowledge. I was light and knew the areas that he had left to deliver. The hour that I spent helping him saved him at least two. [/QUOTE]
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Instructed to call customer? What?
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