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Is it right for the center to give out your name to a customer?
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<blockquote data-quote="705red" data-source="post: 457526" data-attributes="member: 5229"><p>On Friday i had a nda for a residential customer. This customer is a no driver release because of claims. This area goes back and forth between myself and the driver just to my self depending on our stop counts. Well anyways he was not home, so i left a delivery notice.</p><p> </p><p>About 11, 1130 am i get an ods from the center asking me to reattempt today. I stated that i was to heavy and would not be finishing my rout today as it was, and that this customer is a no dr.</p><p> </p><p>I received another ods to set up a meet point for him to meet me, i replied i did not feel comfortable meeting him because hes a no dr and i consider him to be a thief. i was told to same day will call it.</p><p> </p><p>So about 445pm when another driver came to take work off of me he told me this customer had stopped him looking foe me. About 615pm this customer showed up and asked me if i was so and so, i said yes. </p><p> </p><p>He asked me for his package and said the center gave him my name. I explained to him nicely that i did ot have his package. Even though i did, i was not going to get in to an argument with a customer. How am i suppose to trust him and not have any correct gps info if he makes another claim, saying that he never meet me?</p><p> </p><p>I think this is total bs! The center had put me in a no win situation and if it happened to me how many other drivers has it happened to?</p></blockquote><p></p>
[QUOTE="705red, post: 457526, member: 5229"] On Friday i had a nda for a residential customer. This customer is a no driver release because of claims. This area goes back and forth between myself and the driver just to my self depending on our stop counts. Well anyways he was not home, so i left a delivery notice. About 11, 1130 am i get an ods from the center asking me to reattempt today. I stated that i was to heavy and would not be finishing my rout today as it was, and that this customer is a no dr. I received another ods to set up a meet point for him to meet me, i replied i did not feel comfortable meeting him because hes a no dr and i consider him to be a thief. i was told to same day will call it. So about 445pm when another driver came to take work off of me he told me this customer had stopped him looking foe me. About 615pm this customer showed up and asked me if i was so and so, i said yes. He asked me for his package and said the center gave him my name. I explained to him nicely that i did ot have his package. Even though i did, i was not going to get in to an argument with a customer. How am i suppose to trust him and not have any correct gps info if he makes another claim, saying that he never meet me? I think this is total bs! The center had put me in a no win situation and if it happened to me how many other drivers has it happened to? [/QUOTE]
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Is it right for the center to give out your name to a customer?
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