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Is it right for the center to give out your name to a customer?
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<blockquote data-quote="toonertoo" data-source="post: 457701" data-attributes="member: 1944"><p>I totally agree 705. I have customers who know my name, have my number. </p><p>But it is a whole different scenario, when whoever is manning the phones does it. We should be referred to as "the driver in the area" cannot reattempt. Not by name, or in my case gender. I really hate when an OMS says, "she says she cannot reattempt, or she cannot meet you there" Since Im the only female in my center, and in town, its kind of a give away. And unless I deem it important, such as a business, or medicine, it does not deserve a meet. Especially at Christmas I got really tired of ODS to meet for phones.</p></blockquote><p></p>
[QUOTE="toonertoo, post: 457701, member: 1944"] I totally agree 705. I have customers who know my name, have my number. But it is a whole different scenario, when whoever is manning the phones does it. We should be referred to as "the driver in the area" cannot reattempt. Not by name, or in my case gender. I really hate when an OMS says, "she says she cannot reattempt, or she cannot meet you there" Since Im the only female in my center, and in town, its kind of a give away. And unless I deem it important, such as a business, or medicine, it does not deserve a meet. Especially at Christmas I got really tired of ODS to meet for phones. [/QUOTE]
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Is it right for the center to give out your name to a customer?
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