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Is it right for the center to give out your name to a customer?
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<blockquote data-quote="trplnkl" data-source="post: 457702" data-attributes="member: 13254"><p>I think Red handled it just fine, it was his decision and he did what he thought correct for the situation. Probably not what I would have done, but I wasn't there. As for the OMS giving out any of my personal info....there would be hell to pay. A few years ago one of my fellow drivers gave my cell number to a customer who called me an hour and 50 miles after I attempted to deliver his package at 13:10. When the customer figured out that I wasn't going to turn around and bring his package to him he asked about meeting me. I told him he was welcome to, I would be in suchinsuch town (75 miles from him) in about 30 minutes then I would be out in the county. I then promptly turned off my cell phone. I suspect the regular driver delivered it the next day. The fellow driver now understands not to give out my cell number.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 457702, member: 13254"] I think Red handled it just fine, it was his decision and he did what he thought correct for the situation. Probably not what I would have done, but I wasn't there. As for the OMS giving out any of my personal info....there would be hell to pay. A few years ago one of my fellow drivers gave my cell number to a customer who called me an hour and 50 miles after I attempted to deliver his package at 13:10. When the customer figured out that I wasn't going to turn around and bring his package to him he asked about meeting me. I told him he was welcome to, I would be in suchinsuch town (75 miles from him) in about 30 minutes then I would be out in the county. I then promptly turned off my cell phone. I suspect the regular driver delivered it the next day. The fellow driver now understands not to give out my cell number. [/QUOTE]
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Is it right for the center to give out your name to a customer?
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