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<blockquote data-quote="dannyboy" data-source="post: 440628" data-attributes="member: 484"><p><span style="color: black"><span style="font-family: 'Verdana'">management has never told you to go out and deliver a stop late but yet fudge the delivery time. but yet they knowingly dispatch drivers pretty much every day with too many stops for the driver to actually make service on. and while being trained on a new route, i have seen <strong>sups actually do</strong> what jim was fired over</span></span></p><p> </p><p><span style="color: black"><span style="font-family: 'Verdana'">seen it, been there, earned the stripes.</span></span></p><p></p><p><span style="color: black"><span style="font-family: 'Verdana'">but many drivers let the chips fall where ever they fall. if they got delivered late, too bad, so sad. and sometimes management got help to the drivers that needed it.</span></span></p><p> </p><p><span style="color: black"><span style="font-family: 'Verdana'">i had it pretty easy, my last air stop was always my largest. 50-75 packages a day. so they never had me push it unless they wanted a ton of air late.</span></span></p><p> </p><p><span style="color: black"><span style="font-family: 'Verdana'">but others, too many others, have played a game with time. management looks the other way, usually not wanting to rock their boat. but when a customer calls in a complaint, they have to have someone to offer up.</span></span></p><p> </p><p><span style="color: black"><span style="font-family: 'Verdana'">it is interesting to have someone that encourages honesty in their operation, but yet look the other way when they know the above is going on, in the name of making the numbers and service. and it is interesting to see that same team fire someone else for dishonesty in this situation.</span></span></p><p> </p><p><span style="color: black"><span style="font-family: 'Verdana'">let me offer one more situation </span></span></p><p></p><p><span style="color: black"><span style="font-family: 'Verdana'">many years ago, a rookie driver was on a resi route. lots of hills etc, and in an old bread truck 400.</span></span></p><p></p><p><span style="color: black"><span style="font-family: 'Verdana'">during his first christmas, it snowed quite a bit, and he attempted to put on those heavy long one piece chains. as he had no clue on the proper way to install them, it took him an hour to get them on, only to loose them within a half mile. after several more attempts, he did without and missed a lot of stops.</span></span></p><p></p><p><span style="color: black"><span style="font-family: 'Verdana'">that night, the delivery sup instructed the driver to stop by one of the many service stations (for you younger drivers, gas stations that did other things besides sell gas) and have them install it. but to make sure on the receipt that it said chain repair instead of install. other wise, ups would not pay for the install, but would for a repair.</span></span></p><p></p><p><span style="color: black"><span style="font-family: 'Verdana'">so the driver did as instructed. when he got in the next day, he turned in the receipt, and the sup asked to see the "repaired chain". they then proceeded to terminate said driver for dishonesty. had it not been for two feeder drivers that overheard the sup telling the driver how to do it, the driver would have been fired.</span></span></p><p></p><p><span style="color: black"><span style="font-family: 'Verdana'">moral of the story is this, dont fudge anything out on road. if it sounds lie something is not right, then you can about bet it is wrong. take the high road, if you run out of time, then you run out of time. dont "create" more time.</span></span></p><p></p><p> </p><p><span style="color: black"><span style="font-family: 'Verdana'">d</span></span></p></blockquote><p></p>
[QUOTE="dannyboy, post: 440628, member: 484"] [COLOR=black][FONT=Verdana]management has never told you to go out and deliver a stop late but yet fudge the delivery time. but yet they knowingly dispatch drivers pretty much every day with too many stops for the driver to actually make service on. and while being trained on a new route, i have seen [B]sups actually do[/B] what jim was fired over[/FONT][/COLOR] [COLOR=black][FONT=Verdana]seen it, been there, earned the stripes.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]but many drivers let the chips fall where ever they fall. if they got delivered late, too bad, so sad. and sometimes management got help to the drivers that needed it.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]i had it pretty easy, my last air stop was always my largest. 50-75 packages a day. so they never had me push it unless they wanted a ton of air late.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]but others, too many others, have played a game with time. management looks the other way, usually not wanting to rock their boat. but when a customer calls in a complaint, they have to have someone to offer up.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]it is interesting to have someone that encourages honesty in their operation, but yet look the other way when they know the above is going on, in the name of making the numbers and service. and it is interesting to see that same team fire someone else for dishonesty in this situation.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]let me offer one more situation [/FONT][/COLOR] [COLOR=black][FONT=Verdana]many years ago, a rookie driver was on a resi route. lots of hills etc, and in an old bread truck 400.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]during his first christmas, it snowed quite a bit, and he attempted to put on those heavy long one piece chains. as he had no clue on the proper way to install them, it took him an hour to get them on, only to loose them within a half mile. after several more attempts, he did without and missed a lot of stops.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]that night, the delivery sup instructed the driver to stop by one of the many service stations (for you younger drivers, gas stations that did other things besides sell gas) and have them install it. but to make sure on the receipt that it said chain repair instead of install. other wise, ups would not pay for the install, but would for a repair.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]so the driver did as instructed. when he got in the next day, he turned in the receipt, and the sup asked to see the "repaired chain". they then proceeded to terminate said driver for dishonesty. had it not been for two feeder drivers that overheard the sup telling the driver how to do it, the driver would have been fired.[/FONT][/COLOR] [COLOR=black][FONT=Verdana]moral of the story is this, dont fudge anything out on road. if it sounds lie something is not right, then you can about bet it is wrong. take the high road, if you run out of time, then you run out of time. dont "create" more time.[/FONT][/COLOR] [COLOR=black][FONT=Verdana][/FONT][/COLOR] [COLOR=black][FONT=Verdana]d[/FONT][/COLOR] [/QUOTE]
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