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Job description of cstc/csc
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<blockquote data-quote="SouthCal" data-source="post: 708268" data-attributes="member: 27309"><p>Sounds more like what our 800# used to be like. Before we got the mainframe system and well before PCIS. Fortunately, for our friend in Bangladesh, She/he doesn't have to deal with bitchy OMSes like me, who believe that the 800# has nothing better to do than call me and annoy the hell out of me when I have a ton of other things to be doing. Unfortunately, it appears that because there isn't a breakdown for each individualised department (CSC, Preferred Group, Extra Preferred Group (the actual name escapes me) and a whole litany of other groups, that your job title is "Catch All". Which in short means that you do everything. Hopefully, there will be a change in that soon and you'll have a lighter work load to keep up with, and it sounds like you have a constant stream into your inbox. Good luck!</p></blockquote><p></p>
[QUOTE="SouthCal, post: 708268, member: 27309"] Sounds more like what our 800# used to be like. Before we got the mainframe system and well before PCIS. Fortunately, for our friend in Bangladesh, She/he doesn't have to deal with bitchy OMSes like me, who believe that the 800# has nothing better to do than call me and annoy the hell out of me when I have a ton of other things to be doing. Unfortunately, it appears that because there isn't a breakdown for each individualised department (CSC, Preferred Group, Extra Preferred Group (the actual name escapes me) and a whole litany of other groups, that your job title is "Catch All". Which in short means that you do everything. Hopefully, there will be a change in that soon and you'll have a lighter work load to keep up with, and it sounds like you have a constant stream into your inbox. Good luck! [/QUOTE]
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Job description of cstc/csc
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