Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
FedEx Discussions
Little Fed Ex Post It notes?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Ricochet1a" data-source="post: 725075" data-attributes="member: 22880"><p>Ground - only Ground does this - had a problem whereas their contracted delivery drivers would leave a package somewhere where the rept. couldn't find it. So FedEx came up with a brilliant solution that required Ground drivers to leave a note - <u>no</u> <u>exceptions</u> - whenever they left a package without obtaining a signature. Well, since about 90% of packages are left right at the front door, you'll see a Ground package sitting next to the front door, with a sticky note on the door indicating where the package is located, 90% of the time sitting next to the front door. Since FedEx has come not to trust the judgment of the contracted delivery drivers, it has resorted to this measure. </p><p> </p><p>If they would've simply required a note to be left on the front door when the package WASN'T left next to the front door, that would've made sense. Since FedEx was getting flooded with calls from customers asking where their packages were, they decided to take a shotgun solution to a minor problem and require notes for all residential deliveries w/o signatures obtained. I'm sure if a Ground driver releases a package at a residential address without leaving a note, it would constitute some sort of service failure on their part and their contractor would be penalized - speculating here. </p><p> </p><p>Due to rising rates of theft of released packages, even Express is requiring Couriers to make sure released packages are left out of view from the sidewalk. This has resulted in a greater number of calls to service centers (Where's my package?) so it is a balancing act. More and more Couriers are being instructed to not release packages in certain neighborhoods that have had high rates of reported missing packages, apartment complexes and trailer parks. Whenever an Express truck enters one of these areas, everyone knows someone has received something and the vultures do seem to pop out waiting to see if a package was left unattended. On more that one occasion I've been approached by someone stating that they'll "sign". Knowing that the rcpt would never see the package, I've left a door tag and moved on.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 725075, member: 22880"] Ground - only Ground does this - had a problem whereas their contracted delivery drivers would leave a package somewhere where the rept. couldn't find it. So FedEx came up with a brilliant solution that required Ground drivers to leave a note - [U]no[/U] [U]exceptions[/U] - whenever they left a package without obtaining a signature. Well, since about 90% of packages are left right at the front door, you'll see a Ground package sitting next to the front door, with a sticky note on the door indicating where the package is located, 90% of the time sitting next to the front door. Since FedEx has come not to trust the judgment of the contracted delivery drivers, it has resorted to this measure. If they would've simply required a note to be left on the front door when the package WASN'T left next to the front door, that would've made sense. Since FedEx was getting flooded with calls from customers asking where their packages were, they decided to take a shotgun solution to a minor problem and require notes for all residential deliveries w/o signatures obtained. I'm sure if a Ground driver releases a package at a residential address without leaving a note, it would constitute some sort of service failure on their part and their contractor would be penalized - speculating here. Due to rising rates of theft of released packages, even Express is requiring Couriers to make sure released packages are left out of view from the sidewalk. This has resulted in a greater number of calls to service centers (Where's my package?) so it is a balancing act. More and more Couriers are being instructed to not release packages in certain neighborhoods that have had high rates of reported missing packages, apartment complexes and trailer parks. Whenever an Express truck enters one of these areas, everyone knows someone has received something and the vultures do seem to pop out waiting to see if a package was left unattended. On more that one occasion I've been approached by someone stating that they'll "sign". Knowing that the rcpt would never see the package, I've left a door tag and moved on. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
FedEx Discussions
Little Fed Ex Post It notes?
Top