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Little Fed Ex Post It notes?
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<blockquote data-quote="Ricochet1a" data-source="post: 725384" data-attributes="member: 22880"><p>I have seen the notes left on the packages themselves, but this seems to have been "resolved" - at least where I'm located. Yes, it was and is crazy for a Ground driver to leave a note attached to the package itself, indicating where the package was left. </p><p> </p><p>My thinking was that the requirement was communicated to the contractors to "leave a note with every package left". Well, they're doing just that - leaving a note with every package left - with the note attached to the package. Common sense isn't all too common in any operating company of FedEx Corporation. </p><p> </p><p>Even on the Express side, they don't want us to "think" anymore. Employees were encouraged to use their ability to think to solve issues in a timely manner to either improve service or resolve problems quickly. Not any more. Meet hourly goal, no late deliveries or pick-ups, get off the clock as soon as possible - all with a work load that barely allows us to complete what we have in the time allocated. </p><p> </p><p>I still have customers who think they can "corner me" and pull up some anecdote from FedEx old to get me to alter my work patterns. I let them know each time that the FedEx they are using as a basis for that anecdote no longer exists. The sticky note being put on the package itself proves my point more than anything else that I could point to.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 725384, member: 22880"] I have seen the notes left on the packages themselves, but this seems to have been "resolved" - at least where I'm located. Yes, it was and is crazy for a Ground driver to leave a note attached to the package itself, indicating where the package was left. My thinking was that the requirement was communicated to the contractors to "leave a note with every package left". Well, they're doing just that - leaving a note with every package left - with the note attached to the package. Common sense isn't all too common in any operating company of FedEx Corporation. Even on the Express side, they don't want us to "think" anymore. Employees were encouraged to use their ability to think to solve issues in a timely manner to either improve service or resolve problems quickly. Not any more. Meet hourly goal, no late deliveries or pick-ups, get off the clock as soon as possible - all with a work load that barely allows us to complete what we have in the time allocated. I still have customers who think they can "corner me" and pull up some anecdote from FedEx old to get me to alter my work patterns. I let them know each time that the FedEx they are using as a basis for that anecdote no longer exists. The sticky note being put on the package itself proves my point more than anything else that I could point to. [/QUOTE]
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