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Major Route Cuts
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<blockquote data-quote="fatboy33" data-source="post: 5215905" data-attributes="member: 60331"><p>Yes. We were told some our bulk and PT routes will be eliminated. Also, expect to work longer hours. Some couriers welcomed the news as they're barely making 40 hours per week. After seeing the failure of DRA, for the company, the only way to get the most out of a courier is to go back to the old way and that's delivering in the exact same area everyday. It's the fastest method plus the customer gets use to seeing the same courier daily which helps service. " Hello Robert, tomorrow we have to close up at 1300, maybe you can swing by before then?". "Of course, I'll set my phone right now to remind me". That's a big nothing to heads of a delivery company but to a customer to see that courier come in the next day is everything that service is. But from what I've heard, E star is worse that DRA. We will see.</p></blockquote><p></p>
[QUOTE="fatboy33, post: 5215905, member: 60331"] Yes. We were told some our bulk and PT routes will be eliminated. Also, expect to work longer hours. Some couriers welcomed the news as they're barely making 40 hours per week. After seeing the failure of DRA, for the company, the only way to get the most out of a courier is to go back to the old way and that's delivering in the exact same area everyday. It's the fastest method plus the customer gets use to seeing the same courier daily which helps service. " Hello Robert, tomorrow we have to close up at 1300, maybe you can swing by before then?". "Of course, I'll set my phone right now to remind me". That's a big nothing to heads of a delivery company but to a customer to see that courier come in the next day is everything that service is. But from what I've heard, E star is worse that DRA. We will see. [/QUOTE]
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