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<blockquote data-quote="Ricochet1a" data-source="post: 1122862" data-attributes="member: 22880"><p>This is all in keeping with DRA. DRA WILL NOT plot stops for pieces that are not due on a given day (the software DOESN'T look at what packages are in the station, it merely looks at what packages are DUE for delivery). The label (yellow ROADS) will indicate the commitment day, and the stations are supposed to pull those pieces (either at the front or back end of the sort), then get them into a can with a loc stat on them (in station, delivery not due) and then send them down the belt with the NEXT AM's sort. If you have a 3rd day package that is intra-market (stayed within the area of your serving ramp), then the package will be pulled TWO days in a row, before it is retagged with a ROADS label and pulled off the belts and placed onto a truck. </p><p></p><p>This is also being done to discourage customers from using Express Saver intra-market, and having their volume delivered the next day. Express wants that revenue if it is going to deliver the next day. </p><p></p><p>So expect to see a can of freight each day in your station, that has volume with commitment dates either a day or two in the future (all pulled from the AM sort). The CSAs have been instructed to place a loc stat on the pieces in the can which will indicate to the call centers that the package IS NOT available for pickup or early delivery. If the customer presses for the package, then a full REX is to be applied, charging for both a trace to obtain the piece along with the service upgrade. How the shippers (who are paying for the shipping) are going to react to this remains to be seen. </p><p></p><p>This is all part of the new Express, better get used to it. Service will have revenue directly tied to it from now on, customers aren't going to be getting any "freebees" any more (packages delivered ahead of commitment).</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 1122862, member: 22880"] This is all in keeping with DRA. DRA WILL NOT plot stops for pieces that are not due on a given day (the software DOESN'T look at what packages are in the station, it merely looks at what packages are DUE for delivery). The label (yellow ROADS) will indicate the commitment day, and the stations are supposed to pull those pieces (either at the front or back end of the sort), then get them into a can with a loc stat on them (in station, delivery not due) and then send them down the belt with the NEXT AM's sort. If you have a 3rd day package that is intra-market (stayed within the area of your serving ramp), then the package will be pulled TWO days in a row, before it is retagged with a ROADS label and pulled off the belts and placed onto a truck. This is also being done to discourage customers from using Express Saver intra-market, and having their volume delivered the next day. Express wants that revenue if it is going to deliver the next day. So expect to see a can of freight each day in your station, that has volume with commitment dates either a day or two in the future (all pulled from the AM sort). The CSAs have been instructed to place a loc stat on the pieces in the can which will indicate to the call centers that the package IS NOT available for pickup or early delivery. If the customer presses for the package, then a full REX is to be applied, charging for both a trace to obtain the piece along with the service upgrade. How the shippers (who are paying for the shipping) are going to react to this remains to be seen. This is all part of the new Express, better get used to it. Service will have revenue directly tied to it from now on, customers aren't going to be getting any "freebees" any more (packages delivered ahead of commitment). [/QUOTE]
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