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Mgmt/Employee Rift
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<blockquote data-quote="sosocal" data-source="post: 762398" data-attributes="member: 16980"><p>there is so much truth in these words... I have been a center manager for a long time. Early in my career I held the authority to manage all the the balls.... safety, performance, service, staffing, morale, leads,...the whole nine yards...I was very successful becasue my people knew that i cared, wanted their opinions, wanted their best efforts and thanked them for it. Now is a different story. I cannot control the decisions in my center...I put out a dispacth that i know has inefficiencies, produces inferior service and undermines morale. Becasue I have no control over it I have turned off my humanity, creativity, motivational speaker, and analysis buttons. It is what it is...At the end of the day I still get paid...The company gets the dispacth they want (although not the performance levels they used to get) and my employees get paid a good wage with plenty of OT. But the teamwork, pride and potential are slipping day by day--</p></blockquote><p></p>
[QUOTE="sosocal, post: 762398, member: 16980"] there is so much truth in these words... I have been a center manager for a long time. Early in my career I held the authority to manage all the the balls.... safety, performance, service, staffing, morale, leads,...the whole nine yards...I was very successful becasue my people knew that i cared, wanted their opinions, wanted their best efforts and thanked them for it. Now is a different story. I cannot control the decisions in my center...I put out a dispacth that i know has inefficiencies, produces inferior service and undermines morale. Becasue I have no control over it I have turned off my humanity, creativity, motivational speaker, and analysis buttons. It is what it is...At the end of the day I still get paid...The company gets the dispacth they want (although not the performance levels they used to get) and my employees get paid a good wage with plenty of OT. But the teamwork, pride and potential are slipping day by day-- [/QUOTE]
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