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<blockquote data-quote="DS" data-source="post: 778524" data-attributes="member: 556"><p>Pretz and all you other partners that have made this new forum a hit.</p><p>Thanks to upssalesguy and hoax,you guys now have a place to talk.</p><p>Are hourlies allowed in here?</p><p>Ok my point.How much thought goes into the reality of real customer service as opposed to getting richer?</p><p>I have to deal with supervisors that tell me that a customer cannot call at 4:30 pm with 6 skids of express packages</p><p>and expect a same day pickup.I have to use my own cell phone and ask drivers close by to help.At 350 million dollars a year +</p><p>the CEO should wake up and smell the revenue.I don't care who he is.</p><p>I hope I don't come across as a whiner,I just want the tools to do my job effectively.</p></blockquote><p></p>
[QUOTE="DS, post: 778524, member: 556"] Pretz and all you other partners that have made this new forum a hit. Thanks to upssalesguy and hoax,you guys now have a place to talk. Are hourlies allowed in here? Ok my point.How much thought goes into the reality of real customer service as opposed to getting richer? I have to deal with supervisors that tell me that a customer cannot call at 4:30 pm with 6 skids of express packages and expect a same day pickup.I have to use my own cell phone and ask drivers close by to help.At 350 million dollars a year + the CEO should wake up and smell the revenue.I don't care who he is. I hope I don't come across as a whiner,I just want the tools to do my job effectively. [/QUOTE]
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