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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 618999" data-attributes="member: 12570"><p>To add to what Brown is saying, the younger drivers just don't seem to go that extra step for the customer. We have a room where all of the undeliverable pkgs go and I will take a peek in there each morning before going on road. I am amazed at how many of them I either know where they live or know where in that town I would go to find out where they live or that actually have a phone number on them. This is the kind of stuff that we can control but some of these kids would rather get done early than take that extra step.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 618999, member: 12570"] To add to what Brown is saying, the younger drivers just don't seem to go that extra step for the customer. We have a room where all of the undeliverable pkgs go and I will take a peek in there each morning before going on road. I am amazed at how many of them I either know where they live or know where in that town I would go to find out where they live or that actually have a phone number on them. This is the kind of stuff that we can control but some of these kids would rather get done early than take that extra step. [/QUOTE]
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