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<blockquote data-quote="BrownSuit" data-source="post: 445466" data-attributes="member: 14437"><p>Sorry to disappoint but downsized is right, there are PCA Teams at Vendor Sites that are non-UPSers. </p><p></p><p>Generally speaking from my understanding if you perform well at a Vendor site, you are promted to a PCA Status/Group. But you are still an outside employee.</p><p></p><p>International Customer Service is also outsourced. The only International UPSers are at the ODS/Billing sites, in KC, and in Louisville. </p><p></p><p>Also, if you re-read Downsized's post a little bit more you'll realize that she was around back in the days when you call the 800 number, you got somebody there in the district office who often was not only a lot more responsive, they were local and could do something when the pickups were missed or the packages were damaged. </p><p></p><p>I'm curious salesguy, what District or at least Region are you in?</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 445466, member: 14437"] Sorry to disappoint but downsized is right, there are PCA Teams at Vendor Sites that are non-UPSers. Generally speaking from my understanding if you perform well at a Vendor site, you are promted to a PCA Status/Group. But you are still an outside employee. International Customer Service is also outsourced. The only International UPSers are at the ODS/Billing sites, in KC, and in Louisville. Also, if you re-read Downsized's post a little bit more you'll realize that she was around back in the days when you call the 800 number, you got somebody there in the district office who often was not only a lot more responsive, they were local and could do something when the pickups were missed or the packages were damaged. I'm curious salesguy, what District or at least Region are you in? [/QUOTE]
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