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Introductions and Welcomes
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<blockquote data-quote="DownsizedUPS&#039;er" data-source="post: 445488" data-attributes="member: 19453"><p>Hi Salesguy, i understand you are not trying to be a jerk, and no one said you were. but, let me explain things about the call sites. our 800#'s roll to various sites, VA, AZ, FL (Orlando) and another one that i cannot remember right now. then there are dedicated 800#'s for PCA accounts, these are not UPSers. it would not make sense to outsource a job that is local and where customers and PCAs are familure w/each other, to some out of state place, to pay the same money for the same job. there is no benifit to the customer, not UPS. While the call site may say the work for the company, they don't. UPS pays the outsource agency, which in turns pays them. UPS no longer has to pay benifits, unemployment, and the various other costs associated w/each employee. plus supplies each employee uses, chairs, desks, pads, papers, ect. rent on buildings. all these things UPS no longer pays because it is outsourced. this is the reason they do/did the downsizing.</p></blockquote><p></p>
[QUOTE="DownsizedUPS'er, post: 445488, member: 19453"] Hi Salesguy, i understand you are not trying to be a jerk, and no one said you were. but, let me explain things about the call sites. our 800#'s roll to various sites, VA, AZ, FL (Orlando) and another one that i cannot remember right now. then there are dedicated 800#'s for PCA accounts, these are not UPSers. it would not make sense to outsource a job that is local and where customers and PCAs are familure w/each other, to some out of state place, to pay the same money for the same job. there is no benifit to the customer, not UPS. While the call site may say the work for the company, they don't. UPS pays the outsource agency, which in turns pays them. UPS no longer has to pay benifits, unemployment, and the various other costs associated w/each employee. plus supplies each employee uses, chairs, desks, pads, papers, ect. rent on buildings. all these things UPS no longer pays because it is outsourced. this is the reason they do/did the downsizing. [/QUOTE]
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