Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Union Issues
New Surepost Procedures implemented on Monday, 09-14-15?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="10 point" data-source="post: 1835411" data-attributes="member: 52520"><p>The consignees complain a lot that they've tracked their pkgs and they are expecting them to be delivered since they are "out for delivery" via our system. </p><p>Complaints are the norm when they found out that we've dumped them at the p.o. and are delayed without their knowledge.</p><p></p><p>I'm always apologizing to customers who expected our level of service not the post office's and I'm forever moving the pkgs out from in front of the customers door for safety reasons after the mail person delivers it.</p><p>I guess that's what the business minded folks call progress.</p><p>I would like to see our 1Z tracking number below the p.o. tracking so people would quit complaining that we left their pkg in the rain and at the wrong house.</p></blockquote><p></p>
[QUOTE="10 point, post: 1835411, member: 52520"] The consignees complain a lot that they've tracked their pkgs and they are expecting them to be delivered since they are "out for delivery" via our system. Complaints are the norm when they found out that we've dumped them at the p.o. and are delayed without their knowledge. I'm always apologizing to customers who expected our level of service not the post office's and I'm forever moving the pkgs out from in front of the customers door for safety reasons after the mail person delivers it. I guess that's what the business minded folks call progress. I would like to see our 1Z tracking number below the p.o. tracking so people would quit complaining that we left their pkg in the rain and at the wrong house. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Union Issues
New Surepost Procedures implemented on Monday, 09-14-15?
Top