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<blockquote data-quote="OLDMAN3" data-source="post: 1718633"><p>Clearly you have a dishonest management team. Corporate training that every driver has completed in the DIAD (May 2015) says that damages are to be sheeted as missed. And other missed packages need to be sheeted as missed. Start sheeting your missed as missed. If they try to talk to you about it ask for a steward and don't discuss it till he is present. I guarantee you you will not be disciplined for sheeting damages or missed as missed. It only takes one time telling them you won't falsify records...for this BS to stop.</p><p></p><p>The training instructed us to sheet damaged packages as missed. If you don't know it is damaged, and the customer reports damage at the time of delivery and does not want to keep it, you are to sheet as damaged. If the customer reports damage but wants to keep it, sheet "POSS DMG" in the remarks.</p><p></p><p>Next time you do training in your DIAD take screen shots with your phone. I have my screen shots for the damaged-sheet as missed training (May 2015) and all other training stored in my phone.</p></blockquote><p></p>
[QUOTE="OLDMAN3, post: 1718633"] Clearly you have a dishonest management team. Corporate training that every driver has completed in the DIAD (May 2015) says that damages are to be sheeted as missed. And other missed packages need to be sheeted as missed. Start sheeting your missed as missed. If they try to talk to you about it ask for a steward and don't discuss it till he is present. I guarantee you you will not be disciplined for sheeting damages or missed as missed. It only takes one time telling them you won't falsify records...for this BS to stop. The training instructed us to sheet damaged packages as missed. If you don't know it is damaged, and the customer reports damage at the time of delivery and does not want to keep it, you are to sheet as damaged. If the customer reports damage but wants to keep it, sheet "POSS DMG" in the remarks. Next time you do training in your DIAD take screen shots with your phone. I have my screen shots for the damaged-sheet as missed training (May 2015) and all other training stored in my phone. [/QUOTE]
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