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Brown Cafe UPS Forum
UPS Discussions
Now that's customer service!!
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<blockquote data-quote="The Blackadder" data-source="post: 835437" data-attributes="member: 29984"><p>That is nice, but as a rule customer service is just dead. I have been giving a dozen stops that are off my route to hit on the drive to my route, no big deal right.</p><p>Well about half them are stores that my mgmt team knows does not open until 10. Well I get there at about 915 stick a note on the front doors and leave.</p><p> </p><p>Does UPS care? No. Does the customer care? You bet I would if it was me. But hey my SORPH is fine right, and that is all the matters. </p><p> </p><p>IF FEDEX drinks our milkshake, its because we are giving them the straw.</p></blockquote><p></p>
[QUOTE="The Blackadder, post: 835437, member: 29984"] That is nice, but as a rule customer service is just dead. I have been giving a dozen stops that are off my route to hit on the drive to my route, no big deal right. Well about half them are stores that my mgmt team knows does not open until 10. Well I get there at about 915 stick a note on the front doors and leave. Does UPS care? No. Does the customer care? You bet I would if it was me. But hey my SORPH is fine right, and that is all the matters. IF FEDEX drinks our milkshake, its because we are giving them the straw. [/QUOTE]
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