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UPS Partners
Numbers game - PPH
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<blockquote data-quote="pretzel_man" data-source="post: 875750" data-attributes="member: 927"><p>Everything you say is true (at least most things), and they have been true since George Smith's day.</p><p></p><p>It does not change my point that I expect PPH AND service. You even make that point. Have a good managed flow, and cost can be reduced.</p><p></p><p>My eyes are open and I also have the benefit of many years of experience behind me. I lived through a time where we said all that cost didn't matter. Where every time there was a problem, we added staff to take care of it.</p><p></p><p>Do you know what happened ? BOTH cost and service got worse.</p><p></p><p>Production problems is managment's failure, as you outlined. The answer is NOT to give up on the metric, but to better manage to it.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 875750, member: 927"] Everything you say is true (at least most things), and they have been true since George Smith's day. It does not change my point that I expect PPH AND service. You even make that point. Have a good managed flow, and cost can be reduced. My eyes are open and I also have the benefit of many years of experience behind me. I lived through a time where we said all that cost didn't matter. Where every time there was a problem, we added staff to take care of it. Do you know what happened ? BOTH cost and service got worse. Production problems is managment's failure, as you outlined. The answer is NOT to give up on the metric, but to better manage to it. [/QUOTE]
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