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OMS Who are you and what do you do?
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<blockquote data-quote="IslandGirl" data-source="post: 1054774"><p>Arrange meets,answer phones,take care of concerns,relay messages,organize whatever needs to be done in the dispatch office...assist with dispatch,assist call centre,assist front counter,assist drivers with the people who DEMAND to be called before delivery..there is no cut and dried list of duties for all OMS..it depends on the centre,the shift(morning vs afternoon)..it's a thankless job,alot of verbal abuse from customers and sometimes drivers..and part time..a job I was doing 20 years ago..for the same rate of pay at 'the competitor'...moved to the island...started over..</p><p>Thank you to all you drivers who know where the sh** hits the fan..and assisting us...we appreciate any help or extra effort you do to get that pkg delvd..yesterday,..today..tomorrow..</p></blockquote><p></p>
[QUOTE="IslandGirl, post: 1054774"] Arrange meets,answer phones,take care of concerns,relay messages,organize whatever needs to be done in the dispatch office...assist with dispatch,assist call centre,assist front counter,assist drivers with the people who DEMAND to be called before delivery..there is no cut and dried list of duties for all OMS..it depends on the centre,the shift(morning vs afternoon)..it's a thankless job,alot of verbal abuse from customers and sometimes drivers..and part time..a job I was doing 20 years ago..for the same rate of pay at 'the competitor'...moved to the island...started over.. Thank you to all you drivers who know where the sh** hits the fan..and assisting us...we appreciate any help or extra effort you do to get that pkg delvd..yesterday,..today..tomorrow.. [/QUOTE]
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