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<blockquote data-quote="The Other Side" data-source="post: 882941" data-attributes="member: 17969"><p>The UPS stores have been trained and informed of the new proceedures at UPS for handling send again packages or re routes. There are some exceptions to this program and i find it funny that UPS did not train us properly for them.</p><p></p><p>First, using the MY CHOICE program, the residential customers WILL NOT be able to re route alcohol to the UPS STORES. WINE is NOT allowed to be accepted by the UPS STORE. Its in the agreeement between UPS and the UPS stores.</p><p></p><p>Second, adult signature required 21 and over CANNOT be re routed to the UPS STORES, Its in the agreement between UPS and the UPS STORES.</p><p></p><p>Third, High Value packages of 5k or more CANNOT be re routed to the UPS STORES. Its in the areement between UPS and the UPS STORES.</p><p></p><p>Packages that are re routed to the UPS stores will be held there for 7 business days and then returned to UPS if not picked up. Packages that are damaged are NOT TO BE ACCEPTED by the UPS STORE when presented by the driver. Packages that are damaged in the care of the UPS store will be processed like this, a claim filed by the shipper, the first 250 dollars will be paid by UPS and the remaining amount to be paid by the UPS STORE. Packages that are lost or stolen while in the care of the UPS store will be processed like this: UPS may pay the claim to the shipper in its entirety, then collect/recover that amount from the UPS STORE via the CDV program.</p><p></p><p>If a center manager or supervisor told you that wine, guns and signature required packages could be re routed to the UPS store, then he doesnt know what he is talking about. The UPS store specifically has been instructed to refuse these packages from the UPS driver.</p><p></p><p>Wine is in the UPS system as a prohibited item and will NOT be re routed to a UPS store.</p><p></p><p>If anyone has any questions on this, ask your local UPS store for the My choice FAQ's. They have a copy in the store. The UPS store is being paid 3 dollars out of every 5 dollars per package UPS charges its customers for this service.</p><p></p><p>Peace.</p></blockquote><p></p>
[QUOTE="The Other Side, post: 882941, member: 17969"] The UPS stores have been trained and informed of the new proceedures at UPS for handling send again packages or re routes. There are some exceptions to this program and i find it funny that UPS did not train us properly for them. First, using the MY CHOICE program, the residential customers WILL NOT be able to re route alcohol to the UPS STORES. WINE is NOT allowed to be accepted by the UPS STORE. Its in the agreeement between UPS and the UPS stores. Second, adult signature required 21 and over CANNOT be re routed to the UPS STORES, Its in the agreement between UPS and the UPS STORES. Third, High Value packages of 5k or more CANNOT be re routed to the UPS STORES. Its in the areement between UPS and the UPS STORES. Packages that are re routed to the UPS stores will be held there for 7 business days and then returned to UPS if not picked up. Packages that are damaged are NOT TO BE ACCEPTED by the UPS STORE when presented by the driver. Packages that are damaged in the care of the UPS store will be processed like this, a claim filed by the shipper, the first 250 dollars will be paid by UPS and the remaining amount to be paid by the UPS STORE. Packages that are lost or stolen while in the care of the UPS store will be processed like this: UPS may pay the claim to the shipper in its entirety, then collect/recover that amount from the UPS STORE via the CDV program. If a center manager or supervisor told you that wine, guns and signature required packages could be re routed to the UPS store, then he doesnt know what he is talking about. The UPS store specifically has been instructed to refuse these packages from the UPS driver. Wine is in the UPS system as a prohibited item and will NOT be re routed to a UPS store. If anyone has any questions on this, ask your local UPS store for the My choice FAQ's. They have a copy in the store. The UPS store is being paid 3 dollars out of every 5 dollars per package UPS charges its customers for this service. Peace. [/QUOTE]
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