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Orion Compliance
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<blockquote data-quote="The Other Side" data-source="post: 1301665" data-attributes="member: 17969"><p>Same here, our center on some days, has seen an increase of over 2000 backing incidents now that we are on ORION as a center.</p><p></p><p>As for me, my route has been taken OFF ORION as I cannot follow the "LAME" instructions that ORION calculates each day. </p><p></p><p>The engineer has determined that I am running my route in a manner that is more efficient than "trace" that ORION wants me to run it in.</p><p></p><p>As SOBER has stated, making it clear that acounter directive</p><p></p><p></p><p></p><p>What do you think will happen with this course of action? Atlanta will simply blow smoke up the rear end of the customer complaining and make promises that will never happen, then the complaint will get round filed and nothing will EVER reach the center level.</p><p></p><p>If Atlanta actually cared about customers, and the customer concerns, we wouldnt be experiencing ORION in the first place.</p><p></p><p>Customers are no longer a priority. Its pretty clear that the customer is last on the list of UPS priorities. </p><p></p><p>Compliants rank below that.</p><p></p><p>TOS.</p></blockquote><p></p>
[QUOTE="The Other Side, post: 1301665, member: 17969"] Same here, our center on some days, has seen an increase of over 2000 backing incidents now that we are on ORION as a center. As for me, my route has been taken OFF ORION as I cannot follow the "LAME" instructions that ORION calculates each day. The engineer has determined that I am running my route in a manner that is more efficient than "trace" that ORION wants me to run it in. As SOBER has stated, making it clear that acounter directive What do you think will happen with this course of action? Atlanta will simply blow smoke up the rear end of the customer complaining and make promises that will never happen, then the complaint will get round filed and nothing will EVER reach the center level. If Atlanta actually cared about customers, and the customer concerns, we wouldnt be experiencing ORION in the first place. Customers are no longer a priority. Its pretty clear that the customer is last on the list of UPS priorities. Compliants rank below that. TOS. [/QUOTE]
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