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Package delivery advice
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<blockquote data-quote="calione" data-source="post: 663517" data-attributes="member: 27345"><p>Hi all!</p><p> First of all, thank you for the job you do. I would just like some advice. I ordered something from the internet using 2-day air for shipping.The package was to be delivered on 12/31. It arrived in Ontario, Ca on 12/30. On 12/31, the website showed it was "on time" (for delivery that day) but I noticed it did not show it was actually out for delivery. I called customer service, but they just repeated the on time bit (even though I questioned her re: it not showing it was out for delivery) and that I should wait until 8pm at night and call back if it didn't arrive. It didn't, and I called back. They then told me it was too late, and to call back on Sat, that maybe I could go and pick it up. Well, I called today and they said everything is closed, including the distribution center. I would think someone would be there, but I'm not expecting that it's that easy to just go and find my package. Ok, so is there some way I can make sure it will go out on Mon? Can I pick it up? I really need this package like yesterday. Thanks.</p><p></p><p>1Z16EW730240633552</p></blockquote><p></p>
[QUOTE="calione, post: 663517, member: 27345"] Hi all! First of all, thank you for the job you do. I would just like some advice. I ordered something from the internet using 2-day air for shipping.The package was to be delivered on 12/31. It arrived in Ontario, Ca on 12/30. On 12/31, the website showed it was "on time" (for delivery that day) but I noticed it did not show it was actually out for delivery. I called customer service, but they just repeated the on time bit (even though I questioned her re: it not showing it was out for delivery) and that I should wait until 8pm at night and call back if it didn't arrive. It didn't, and I called back. They then told me it was too late, and to call back on Sat, that maybe I could go and pick it up. Well, I called today and they said everything is closed, including the distribution center. I would think someone would be there, but I'm not expecting that it's that easy to just go and find my package. Ok, so is there some way I can make sure it will go out on Mon? Can I pick it up? I really need this package like yesterday. Thanks. 1Z16EW730240633552 [/QUOTE]
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